Acceptable Use Policy:
You will be held responsible for all actions performed by your account whether done by you or by others! If server security is compromised, the account holder is responsible for all violations of the Jengas Digital Solutions Terms of Service (the “Terms of Service”) and this Acceptable Use Policy (this “AUP”), including SPAM, and all disconnect and reconnect fees associated with violations.
The following terms constitute an agreement between you and Jengas Digital Solutions. This AUP governs your use of the services provided by Jengas Digital Solutions (the “Services”).
BY USING THE SERVICES YOU SIGNIFY THAT YOU AGREE TO THIS AUP.
Statement of Purpose:
The Primary Purpose of Jengas Digital Solutions is to provide our clients with the resources necessary to put their internet services online reliably in a fast, high availability environment that responds quickly to each client’s individual needs.
Regarding Ultimate Liability:
The client is ultimately responsible for individual server security. Jengas Digital Solutions disclaims all liability for server content.
Network Misuse:
All clients are allowed access to the public and private network; however misuse of the network in any way, including interference, will result in a violation of this AUP. All violations of this AUP shall be subject to review by Jengas Digital Solutions, and an appropriate course of action shall be taken as determined by Jengas Digital Solutions in its sole discretion including suspension or termination of service. We reserve the right to install and use any appropriate devices including devices designed to filter or terminate access to the IP. Proper use of public network must comply with all local, state, and federal laws. Clients assume full liability for all content which they place on the server. Content displaying or transferring acts of copulation or exposed genitalia is prohibited, regardless of context. In instances involving child pornography, Jengas Digital Solutions complies with all applicable federal and state laws. Forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting is deemed a violation of this AUP.
Sabotage:
Any type of sabotage, regardless of intention, shall be grounds for termination of an account. This includes but is not limited to abuse of the remote reboot system by using it multiple times in a very short amount of time for improper reasons.
Network Security:
Clients are required and obligated to maintain all security on their servers. Any and all additional charges that are incurred due to client lack of monitoring or security are the responsibility of the client.
Monitoring Policy:
Jengas Digital Solutions does not actively monitor the content on its servers. Dedicated server content will only be reviewed upon complaint. Content that does not violate local, state and federal law or this AUP or the Terms of Service is deemed in compliance and shall remain intact. If content is deemed to be in violation of this AUP or the Terms of Service, it shall be reviewed by Jengas Digital Solutions, and a course of action shall be taken to correct the problem, which may result in termination of the account or service.
Blacklist Policy:
If any client or any third-party user that is a customer of our client uses Jengas Digital Solutions services, network, or its physical infrastructure in a manner that causes Jengas Digital Solutions, or any IP addresses issued by Jengas Digital Solutions to be “blacklisted” or “blocked”, Jengas Digital Solutions reserves the right to suspend or terminate services of such client and/or suspend or terminate the access to services, network, and/or its physical infrastructure. Operating Jengas Digital Solutions service on behalf of, or in connection with or reselling any service to persons or firms listed in the Spamhaus Register of Known Spam Operations database at www.spamhaus.org shall constitute a violation of this AUP.
If a violation of any of the above policies occurs, Jengas Digital Solutions reserves the right to suspend service immediately and without notice at its sole discretion.
IP Addresses:
All IPs addresses issued by Jengas Digital Solutions are the sole property of Jengas Digital Solutions. Clients retain no ownership rights to any IP addresses issued by Jengas Digital Solutions. Clients may not transfer IPs from Jengas Digital Solutions. Any client purchasing over 16 IP addressed in addition to their server may be required to submit ARIN justification forms as well as submit to additional terms depending on the number of IP addresses desired.
IRC/Bittorrent/P2P:
IRC Usage shall NOT be allowed Jengas Digital Solutions services or network. It is also deemed a violation of this AUP if it is determined that IRC is the cause or root of a service interruption to other users. Clients may not operate and maintain IRC servers which connect to global IRC networks such as Undernet, EFnet and DALnet. Use of IRC plug-ins, scripts, add-ons, clones or other software designed to disrupt or deny service to other users is prohibited. If a client’s servers are frequently compromised or attract denial of service or distributed denial of service attacks that disrupt or deny service to other clients or users, then Jengas Digital Solutions may null-route, filter, suspend, or terminate that client’s service. Jengas Digital Solutions does NOT allow the use of Peer to Peer, IRC or Bit Torrent. We do not allow the transfer of illegal content ever.
DDOS:
Distributed Denial of Service(“DDOS”) is grounds for immediate termination. If involved in initiating or the target of a DDOS attack we reserve the right to terminate your server without notice.
Law Enforcement:
Jengas Digital Solutions may be required by law to submit client information to law enforcement officials, when presented with a valid subpoena from a court with proper jurisdiction. In such event, the information requested is disclosed as directed pursuant to the subpoena. The safety and privacy of any client will only be compromised by the court order of a subpoena. Jengas Digital Solutions will notify the client of the information request as allowed by the subpoena.
Violation Claims:
Any Claim of Violation of this AUP that is being submitted by a third party must include the name and contact information of the complaining party, the IP address from which the alleged complaint originated, and a description of the violation. This AUP applies to all users of servers provided by Jengas Digital Solutions, including without limitation the customers, clients and other users of our clients.
Jengas Digital Solutions reserves the right, at its sole discretion, to refuse new service to any individual, group, or business. Jengas Digital Solutions also retains the right to discontinue service for any client for any reason or no reason and at any time, including without limitation for violation of this AUP.
